Frequently Asked Questions
We recommend that all of our slips be hand washed and the trims be spot cleaned. While some of the trims (i.e. cotton eyelets) may be fine on the delicate cycle in the washing machine, we can't guarantee that they will not shrink. We do not recommend washing the delicate chiffon trims.
We want you to be completely satisfied with
your product. We accept returns and exchanges within 14 days of
receipt of the product for a full refund or exchange for full price. Return shipping is the responsibility of the buyer. Please email us with any concerns
about your slip.
Size exchanges are always accepted, provided you pay for return shipping.
Shipping Time Frame
Each slip is made to order, this allows us to ensure the quality of each slip sent out. Because of this, we ask for 1-2 weeks for production but are pleased that we are able to get most slips shipped out in less than a week. We ship USPS First Class Mail (2-5 days after shipment) from Texas and most slips arrive to customers within 3 days. You will receive a shipping confirmation email with tracking information when it is on its way.
We do offer rush shipping for an additional
cost. This would include shipping your slips on the next business day via USPS First Class (2-5 days upon shipment) or
Priority Mail (2-3 days upon shipment). We also offer Express Mail.
We love custom orders and have accommodated many customers' specific needs. If you have a specific length (other than our petite 21" or standard 24"-25") that you need leave it in the notes section at checkout. For options over 25", check out our "tall options" under the style tab.
Do we sell kids slips?
We can customize to any size. We don't market slip extenders for girls simply because the cost is the same. If you have a smaller size request, just leave measurements in the notes section and we'll take it from there!
We do offer wholesale pricing for established store locations. Please email us for a current line sheet.
What are the slips made of?
Our slips are made of 100 percent nylon tricot.
What color will the actual slip be?
We offer black or white slip bases. Dark trims will come with black and light trims with white. If you have a specific color request for a colored trim let us know in the notes.
Do we offer plus sizes?As this time we only offer up to XL (sizes 16-18). Occasionally we do have larger slips available so we welcome questions.
How do I pay?
All of our payments are processed through Paypal. We gladly accept Paypal, Visa, MasterCard, and American Express